Email
marketing is a marketing strategy that helps build a healthy
relationship with existing customers and acquire new customers for the brand.
In this age of social media, one might think that E-mail is an old school
strategy for marketing your brand but it remains relevant. Litmus estimates email marketing returns an average of
$42 for every dollar spent.
Elements
of effective email marketing strategy
An effective email marketing strategy has some
crucial elements like a defined goal, a target audience, an organic email subscribers list, a “subscribe
us” button, unique and attractive content, and time.
The first step to
create an email marketing strategy
for your brand is to set a goal and target audience for the brand. Selecting
your audience needs more care to prevent your emails from landing in the spam
folder of a non-targeted and uninterested audience.
The next step is to
create an organic email list which you can create by adding a “Subscribe us” button
on your website. But the challenge here is that why a reader would subscribe to
your mails? You need to give something for free in return for the subscription.
It can be anything from a discount coupon to the special privilege of your
products or earlier announcements for the subscribers. Even if you are offering
a newsletter with a subscription,
the content should be audience-oriented. After creating an email subscribers list you need to segment the list based on
gender, age or location of the customers or you can use any other criteria to
segment. Segmentation is important as it helps you tailor the content of the email
as per the needs and demands of different segments. Strategists have observed
that segmented lists bring more engagement. This email subscribers list needs regular cleaning to remove users who
have unsubscribed and to re-engage the inactive users. The presence of inactive
users in the list brings a drop in the engagement level.
What
makes your emails engaging?
To get more engagement
on your emails there are some things you should keep in mind. First, your mail
should have a short but compelling subject line.
Second is the theme,
design, template, format and content of your mail. To check the efficacy of all
of the above things you need to do A/B testing. You can use cliffhangers to
keep your audience engaged and excited about the next update. Avoid emails that
are lengthy and full of images. Make your emails mobile-friendly.
The third is the
personalization of emails. It includes addressing the mail to the name of the
subscriber or sending mails that shows your exclusivity towards your
subscribers. And, last is the timing and regularity of your emails. You need to
check the correct timing for every segment of the list as this might be
different for different segments. You can do this by checking the open rates or
other such actions taken for your emails. For regularity, you may opt for email
automation tools so that you don’t forget to email the client and don’t send
extras too. Irregularity is sending 1 mail per week while you promised 3 or
sending 4 emails a week while you promised just one. Your welcoming mail for
the subscriber should make him clear about the number and timings of emails and
offers he will receive. It is observed that adding an expiry or urgency in the
email like “HURRY”, “OFFER ENDS IN 02:00 hours” or “LIMITED STOCK AVAILABLE”
increases engagement and helps to convert more subscribers to customers.
The tools and
techniques to make the right email
marketing strategy for your brand are always evolving and your strategy
should update and evolve with time too. An effective strategy takes business to
a new level. Make sure you comply with all the rules and regulations while
making an email marketing strategy
and promoting your business.
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